At Propel Care, our support workers provide more than assistance—they create opportunities for growth. Whether you’re preparing breakfast, going to the doctor, or meeting a friend for coffee, we work alongside you to build confidence, not reliance.
Our team supports adults across Townsville and North Queensland with day-to-day living. Every session is tailored to your preferences, comfort, and routine. We aim to support your independence in ways that feel natural, practical, and achievable.
Everyday Support, Delivered With Respect
In-Home Supports
Our in-home support is all about maintaining control and independence in your own space. We assist with personal care, domestic tasks, and daily routines, while always looking for ways to involve you. Whether it’s folding the laundry or preparing lunch, our approach is to do it with you—not for you.
Services include:
- Personal care and hygiene
- Cooking and light household tasks
- Morning or evening routines
- Medication prompts and wellbeing check-ins
Building confidence, skills, and independence every day.
Community Access
Staying connected to your community is a key part of independence. We support you to go where you want, when you want—whether that’s a social event, an appointment, or simply getting outdoors. We focus on building your comfort and confidence in real-world situations, from shops and parks to cafes and clubs.
Community access services can include:
- Getting to appointments or the shops
- Attending local groups or events
- Practising public transport or route planning
- Encouragement for social connection
How We Work
- Support workers are carefully matched based on your goals, personality and needs
- Sessions are shaped around your real routine—no one-size-fits-all templates
- We coordinate with your OT, therapist or support coordinator to keep things consistent
- Our team works across Townsville and into remote and regional North Queensland
Service Features
Need Practical, Respectful Support?
Whether you’re seeking a little help at home or looking to grow your independence out in the community, we’re here to support your next steps.