Make a referral.

• Fill out our online referral form.
• Our team will contact you within 24 business hours.
• We’ll discuss your needs and plan the right support for you.

No, you don’t need a third-party referral to access our services. You can refer yourself or a loved one directly.

Once we receive your referral, we’ll be in touch within 24 business hours. Initial assessments are scheduled promptly, and services begin shortly after.

We provide support in your home, community, or at our office—wherever best suits your needs.

• Occupational Therapy – Helping adults develop essential life skills, increase independence, and access adaptive tools.
• Support Work – Assisting with community participation, household tasks, and personal care.
• Group Programs – Social skills and skill development groups to help build friendships and confidence.
• Home & Living Support – Minor home modifications and equipment recommendations.

Our occupational therapists focus on helping you:

• Develop everyday skills like cooking, personal care, and budgeting.
• Improve social confidence and community participation.
• Gain employment or volunteer experience.
• Access assistive technology and minor home modifications.

Yes! We believe therapy is most effective in real-life environments. Our team can work with you at home, in the community, or wherever support is needed.

We support adults (18+) with disabilities, including those with psychosocial, developmental, or learning disabilities.

Yes! Our services are available for NDIS participants under Capacity Building Supports. We also accept:

• My Aged Care funding
• DVA referrals (with a valid GP referral under the Allied Health Treatment Cycle)
• Private health insurance (check with your provider for occupational therapy coverage)
• Self-funded/private pay options

We support individuals with well-managed mental health conditions who are working on independent living skills. However, we do not provide acute mental health treatment for conditions like schizophrenia or personality disorders. If needed, we can refer you to specialised providers.

Your therapy plan is customised to your needs. Some clients meet weekly, while others require more intensive support.

Yes, we offer flexible scheduling, including early morning and evening sessions, to fit your daily routine.

• We meet with you and a support person (if applicable) to understand your goals.
• We observe real-life tasks to assess your abilities.
• We develop a personalised plan tailored to your needs.

Our in-depth reports typically take up to 4 weeks to complete, ensuring a thorough and accurate assessment.

Yes! We assist with skills like cooking, cleaning, budgeting, and organising your living space to support independent living.

Yes! We provide employment transition support, including:

• Building work-related skills and routines.
• Resume preparation and interview coaching.
• Support in maintaining employment.

Yes! Our group programs focus on developing social skills, meeting new people, and feeling more confident in social settings.

We offer minor home modifications (e.g., grab rails, ramps) and help with equipment recommendations (e.g., shower commodes, mobility aids). We do not provide complex home modifications.

In addition to our physical location in Townsville, our team travels within Far North Queensland which is the surrounds of Townsville and Charters Towers

And when needed, we also travel to rural and remote areas in North Queensland like: Kurumba, Normanton, Northern Peninsula Area (i.e. Bamaga, Injinoo, New Mapoon, Seisia – Umagico), Torres Strait Island region

An FCA looks at how your disability affects your everyday activities, such as mobility, self-care, communication, social interaction, learning, and self-management. It provides important evidence to support NDIS funding decisions, plan reviews, or new support requests.

A SIL assessment focuses on whether you need daily paid personal supports to live safely and independently at home. It helps provide the evidence needed to apply for or review SIL funding, which pays for daily support workers, not housing.

An SDA assessment looks at whether you need a specially designed or modified home due to very high support needs or extreme functional impairment. This assessment provides evidence for SDA funding, which pays for the specialised housing itself, not for daily care or support workers.