Our Occupational Therapists, therapy assistants, and support workers collaborate with you, with your family, and with providers to ensure consistency, trust, and care in your service. We tailor every interaction to your goals, preferences, and pace because your life deserves personalised support.
Our team believes that building confidence, skills, and independence isn’t a one-time event, it’s something we commit to every single day. With a wealth of experience, we work closely with participants across Townsville to deliver support that’s practical, respectful, empowering, and designed to create real-life results that matter.
Whether it’s learning to navigate the home safely, improving mobility, mastering daily routines, or joining community activities, we meet you where you are and walk with you toward your goals. We tailor every support to your pace, comfort level, and personal needs, so that you’re not just supported, you’re equipped. It’s about small wins that lead to lasting independence, meaningful participation, and a greater sense of confidence in your everyday life, both at home and beyond your front door.
Admin Team
Prabh
Prabh is an admin assistant who supports the team in the background handling tasks such as responding to emails, attending phone calls, and making sure all of the paperwork is in order. She does everything to let the clinicians focus on delivering the best service they can. Prabh focuses on accuracy of details, clear communication, and future planning to keep everything running smoothly. She believes that we can improve ourselves daily, as every day is a new opportunity to learn something new about ourselves or those within the community around us.
Prabh loves to spend time at home with family cooking food, going out to eat, shopping or just relaxing. On her weekends, Prabh likes to be active in the community and meet up with friends to share a laugh. She also enjoys traveling and exploring nearby destinations.
Grace
Grace is an administration officer who plays a vital role behind the scenes, ensuring everything runs smoothly and efficiently. Her work is essential in supporting both the Propel team and all of our clients. Known for her meticulous attention to detail, Grace makes sure everything is accurate, organised, and exactly where it needs to be, nothing slips past her. With experience in fast-paced administrative environments, she supports the team by managing records, coordinating processes, and keeping things on track when things get busy. Grace believes that strong systems create better outcomes for everyone. With a friendly and reliable approach, she helps ensure the foundations of care are seamless, so others can focus on delivering meaningful support.
Outside of work, Grace enjoys spending quality time with her young family and being part of her local community. Whether it’s getting involved in community activities or simply enjoying daily moments with them, she values connection and togetherness.
Grace also loves travelling and exploring new places, taking any opportunity to experience different cultures and environments. These experiences help her recharge and bring a fresh perspective to her work and life. Grace’s warm and grounded nature reflects her love for family, community, and making the most of every moment.