You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
Your initial assessment will have us meet with you and a support person (if you desire) to learn about you and understand your goals. From there, we develop a personalised plan specific to you which we review constantly to ensure we are being as continuously effective.
Our office is based in Townsville with capability to travel to the surrounds within the North Queensland area.
No, you don’t need a third-party referral to access our services. You can refer yourself or a loved one directly.
Once we receive your referral, we will be in touch with you within the next business day. We will then schedule your initial assessment so that we can get you in service as soon as possible.
Our occupational therapists focus on helping you:
- Develop everyday skills like cooking, personal care, and budgeting.
- Improve social confidence and community participation.
- Gain employment or volunteer experience.
- Access assistive technology and minor home modifications.
We will support you wherever you need; whether it’s in your home, in the community, or at our office, our team will meet you wherever support is needed.
About Our Service
We support people to increase independence, safety and participation in daily life. This includes assessment, therapy, assistive technology, functional skills development and evidence for NDIS plans.
We support recent high school graduates, young adults, adults, and seniors with functional limitations related to physical, psychosocial, cognitive and developmental conditions.
Yes. Services are offered in homes, schools, workplaces and the community. Telehealth is also available.
We support participants in our local region. Please contact us to confirm your area.
Yes. Telehealth appointments can be used for assessments, therapy and follow up sessions when suitable.
Referral and Intake Process
Referrals can be made by support coordinators, LACs, providers, family members or the participant. We accept referrals through our online form, email, or over the phone.
Our intake team reviews the referral, confirms service suitability and contacts the participant or referrer for any required information.
Wait times vary based on location and service type. We will provide an estimated timeframe during intake.
Assessment Types and Reports
We complete functional capacity assessments, assistive technology assessments, home safety assessments, supported independent living assessments and sensory assessments.
It is an in depth assessment that describes how disability impacts a person in daily life and provides evidence for NDIS planning.
Report timeframes depend on complexity. Standard reports are usually completed within two to four weeks after the final assessment appointment.
Assistive Technology
We assist with mobility aids, daily living equipment, communication supports, bathroom equipment, seating, beds and environmental controls.
Yes. We work with suppliers to arrange equipment trials and obtain quotes when required.
Therapy Services
We provide functional skills development, sensory strategies, emotional regulation support, life skills training and community based skill building.
Frequency depends on individual goals and needs. We can discuss this with you in your initial sessions.