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At Propel Care we strengths skills, confidence, and community connections.

About Us

We’re a compassionate mobile Occupational Therapy team supporting NDIS participants, Veterans, and older adults across Townsville.

Our personalised OT and support services help clients build life skills, gain confidence, and live more independently, right in the comfort of their home or community. Whether it’s home safety assessments, therapy assistance, or functional capacity evaluations, we deliver practical support tailored to each person’s goals.

Let us help you or your loved ones thrive with trusted, in-home Occupational Therapy care.

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Building Confidence, Skills, and Independence Every Day

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Empowering Support for Everyday Life

At Propel Care, building confidence, skills, and independence isn’t a one-time event, it’s something we commit to every single day. Our experienced team of Occupational Therapists, support workers, and therapy assistants work closely with participants across Townsville to deliver support that’s practical, respectful, empowering, and designed to create real-life results that matter.

Whether it’s learning to navigate the home safely, improving mobility, mastering daily routines, or joining community activities, we meet you where you are and walk with you toward your goals. Every support is tailored to your pace, comfort level, and personal needs, so you’re not just supported you’re equipped. It’s about small wins that lead to lasting independence, meaningful participation, and a greater sense of confidence in your everyday life, both at home and beyond your front door.

Empowering Adults
Across Townsville

About Propel Care: Empowering Daily Life with Purpose

At Propel Care, we’re a mobile team of Occupational Therapists, therapy assistants, and support workers committed to helping older adults, Veterans, and people with disabilities thrive. Serving Townsville and surrounding areas, our team partners with NDIS, DVA, and Home Care providers to deliver personalised, goal-driven support tailored to each individual.

This page is about more than just services it’s about building confidence, independence, and real-world skills that matter. Through compassionate care, local knowledge, and evidence-based strategies, we help clients participate more fully at home and in their communities. Whether it’s daily tasks, social connection, or mobility, we focus on practical outcomes that empower people to live life on their terms, with dignity and confidence.

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Your support team

At Propel Care, your support team is more than just professional, we’re personal. Our Occupational Therapists, therapy assistants, and support workers collaborate with you, your family, and providers to ensure consistency, trust, and care. We tailor every interaction to your goals, preferences, and pace because your life deserves personalised support.

Propel Care Support Team Member

Corah

Occupational Therapist

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Ashleigh

Occupational Therapist

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Jaime

Occupational Therapist

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Isabel

Behavioural Practitioner

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Mark

Support Service

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Prabh

Admin Assistant

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Grace

Admin Officer

Our Core Values

At Propel Care, we believe every person deserves to be seen, heard, and supported to thrive. Our values guide not just what we say but what we do every day, for our clients, their families, our colleagues, and our wider community.

1. Care Deeply

We lead with empathy and kindness, walking alongside others with open hearts.

We walk alongside clients, families, and colleagues in both big and small moments, listening carefully to their needs and stories. Our care is wholehearted, blending compassion and clinical skill, to support every person’s journey toward wellbeing.

2. Act with Integrity

We stay true to our word and take ownership of our actions especially when no one is watching.

We act ethically, transparently, and with humility, upholding client rights, respecting family contributions, and delivering on the promises we make. When mistakes happen, we own them, learn from them, and use them as opportunities for growth.

3. Be Fair & Just

We champion fairness by meeting unique needs and lifting up the most vulnerable.

We stand for fairness, equity, and inclusion not by treating everyone the same, but by meeting people where they are and advocating for what they need.

4. Speak Respectfully

We honour the dignity and diversity of every person we encounter.

We create safe, inclusive spaces by engaging in open, courageous, and culturally responsive conversations — even when they are difficult. We not only listen but seek to truly understand what matters to clients, families, and teammates, valuing their knowledge and perspectives.

5. Strive for Better

We aim high, stay curious, and keep learning because growth never stops.

We partner with clients, families, referrers, and our team to co-create solutions, incorporate feedback, and push for excellence. We reflect on what’s working and what’s not, embrace innovation, and support each other through supervision, peer learning, and structured professional development.

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Support starts here.

Send a referral and let’s find the right support together.