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About Propel Care

Empowering confidence, skills, and independence every day.
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We’re a caring, mobile team helping NDIS participants, Veterans, and older adults build skills, confidence, and independence through personalised, compassionate OT and support services.

  • Personalised, compassionate OT and support designed for your needs
  • Working alongside you to build skills, confidence, and independence
  • A caring, mobile team creating meaningful change in daily life

We’re a mobile occupational therapy, support worker and therapy assistant team passionate about helping older adults, Veterans and adults with disabilities build skills, independence, and confidence.

Across Townsville, we work with DVA, NDIS and Home Care providers and participants tailoring every service to the individual’s goals. Guided by compassion and clinical evidence, we create meaningful change in people’s daily lives through individual and group supports.

Explore Our Services

Building confidence, skills, and independence every day.

3 Service Features

  1. Tailored to Your Goals
    Your personal goals guide every service, ensuring supports are shaped to fit your unique strengths, needs, and daily life helping you thrive with confidence.
  2. Skilled, Multi-Disciplinary Team
    Our mobile Occupational Therapists, therapy assistants, and support workers deliver compassionate, evidence-based care directly where you need it across Townsville.
  3. Proudly Supporting Diverse Communities
    We partner with NDIS, DVA, and Home Care providers to serve older adults, Veterans, and people with disabilities, creating meaningful change every day.
Explore Our Services

Building confidence, skills, and independence every day.

Our Core Values

Care Deeply

We lead with empathy and kindness, walking alongside others with open hearts. We walk alongside clients, families, and colleagues in both big and small moments, listening carefully to their needs and stories. Our care is wholehearted, blending compassion and clinical skill, to support every person’s journey toward wellbeing.

Speak Respectfully

We honour the dignity and diversity of every person we encounter.
We create safe, inclusive spaces by engaging in open, courageous, and culturally responsive conversations — even when they are difficult. We not only listen but seek to truly understand what matters to clients, families, and teammates, valuing their knowledge and perspectives.

Act with Integrity

We stay true to our word and take ownership of our actions especially when no one is watching. We act ethically, transparently, and with humility, upholding client rights, respecting family contributions, and delivering on the promises we make. When mistakes happen, we own them, learn from them, and use them as opportunities for growth.

Strive for Better

We aim high, stay curious, and keep learning because growth never stops.
We partner with clients, families, referrers, and our team to co-create solutions, incorporate feedback, and push for excellence. We reflect on what’s working and what’s not, embrace innovation, and support each other through supervision, peer learning, and structured professional development.

Be Fair & Just

We champion fairness by meeting unique needs and lifting up the most vulnerable. We stand for fairness, equity, and inclusion not by treating everyone the same, but by meeting people where they are and advocating for what they need.

What Makes Us Different?

At Propel Care, these values are more than statements; they are promises.
They shape how we care, how we work as a team, how we make decisions, and how we make a difference in the world together. We invite our clients, families, team members, and community partners to hold us to these promises and to walk with us as we keep striving, learning, and growing.